Customer's information
◯ Payment
We accept credit card ,paypal and other types of e-payment.
You can make a choice on final purchase confirmation page.
◯ Delivery details
We usually ship out your order within 2-3business days after we get your order.Please make sure your address and name is correct and fulfilled.In the case of return to us and send your order again,please pay the another postage cost.
Handling and shipping charge-Category A(stamps)
Send to Japan
Order up to 10000Yen 300Yen
More than 10000Yen FREE
Send to Asia
Order up to 10,000Yen 1,000Yen
More than 10,000Yen FREE
Send all order with registered/Insured airmail or EMS.
Send to US,Europe and Oceania
Order up to 35,000Yen 3,500Yen
More than 35,000Yen FREE
Send all order with registered/Insured airmail or EMS.
Handling and shipping charge -Category B (books&accessories)
Send to Japan 1item 250Yen
We do not send Category B items to overseas.
◯ Sending methods
*In the case of domestic shipment
Send to Japan
Order up to 10,000Yen: Send by ordinary mail with tracking number.
More than 10,000 Yen: Send by registered mail or parcel.
*In the case of overseas shipment
We will send all orders by registered/Insured airmail or EMS.
◯ Returns
We accept return products with following cases ONLY
- In the case,contents of the order shipment is different with your order.
- In the case,your order items are defective or damaged (Please return within 7 days after you get your order).
Happy to help in the case of you need to return.Please do not forget to contact us by e-mail in advance.Then please send return items.
○ We will end of sale,change price of listed items without any notice.
◯ Issuing receipts
Credit cards,paypal and e-payments
No receipts are provided.Please confirm the recipts from credit card company.